Condiciones Generales

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Last updated 16. March 2016.


We inform you that our application (the “App”) is operated by Meedoc for Clinica Vass (hereinafter, “we”, “us” or “our”).

Clinica Vass [Tele Caster Custom S.L.] is a Spanish company, with Tax I.D. Code (“C.I.F.”) [B85544625], entered at the Commercial Registry of [Madrid], and registered office at [Avda. Camino de Santiago 31 – 28050 Madrid.]. “You” and “Your” means you as the user of our App. Clinica Vass is the service provider as of the date of this Legal Notice.

Meedoc [MeeDoc Labs Oy] is a Finnish company, with Tax I.D. Code 25035533, entered at the Commercial Registry of Helsinki. “You” and “Your” means you as the user of our App. Meedoc runs the technology, the platform and the App through which the service is provided.

At some point in the future Meedoc may start providing the services on its own, so in that moment this Legal Notice will fully apply to Meedoc in everything that until then affects Clinica Vass.

We have set out the terms under which we are providing You with access to our App. These include the terms and conditions that govern:

  • Your use of the App (including Your rights to link to the App) as set out in these (the “Legal Notice”);
  • our use of cookies on the App (see our separate “Cookies Policy”);
  • how we will use and protect information about You (see our separate “Politica de Privacidad”);
  • the use by You of the service provided by we through the App (see our separate “Terms of Use”)

Collectively these documents are termed as the “Terms and Conditions”.

Registration, eligibility, medical sessions, pricing, payment

The access to and use of the App implies Your full acceptance and undertaking to abide entirely by You the Terms and Conditions. In this regard, please click if You wish to access the Politica de Privacidad or the Cookies Policy at the end of this document.

You should read all the Terms and Conditions prior to using the App. You should also save and/or print out a copy of these Terms and Conditions for future reference.  However, please note that we may change our Terms and Conditions from time to time, therefore we recommend You to read the Terms and Conditions each time You access the App. The revised Terms and Conditions will be available via the App. You will be deemed to have accepted any changes to the Terms and Conditions after You have been notified of the changes on our App home page and You continue to access or use the App.

You are not permitted to use, or cause others to use, any automated system or software to extract content or data from our App for commercial purposes.

If You do not agree to these Terms and Conditions, You should not use the App.

Accessing Our App

Access to our App is permitted on a temporary basis. We update our App regularly and so may change the content at any time without notice to You. We reserve the right to withdraw, vary or suspend the service at any time without notice. You are responsible for making all arrangements necessary to access this App. You are also responsible for ensuring that all persons accessing our App through Your internet connection are aware of these Terms and Conditions. Please note that use of our App is subject to Your portable device complying with our minimum standard technical specification and compatibility notice. You are advised to check this specification to ensure that Your computer and/or portable device is compatible with our products and services and we shall not be liable for any failure arising in the App which arises from incompatibility (including, without limitation, minimum storage and memory requirements from time to time). You agree not to use the App for fraudulent purposes, and not to perform any conduct that may damage the image, interests and rights of we or third parties. You also agree not to take any action in order to damage, disable or overburden the App, or hinder, in any way, the normal use and operation. We inform You that in the event of breach of the contents of this Terms and Conditions, Privacy Policy or Cookies Policy, we reserve the right to limit, suspend or terminate Your access to the App, taking any technical measures necessary for that purpose.

These Terms confer only the right to use the Service, while these Terms and the specified license(s) are in effect and they do not convey any rights of ownership in or to the Service. All right, title and interest, including without limitation any copyright, patent, trade secret or other intellectual property right in the Service will remain our sole property. Any services provided to you under these Terms, and other data or materials that are prepared in the performance of such services hereunder, and all right, title and interest in the foregoing, will belong to us.

License of the App

We hereby grant You a license of use of the App, non-exclusive, non-transferrable, indefinite and for the territory of EU, for the use of the services rendered by we.

Intellectual and Industrial Property Rights

All intellectual and industrial property rights over all the information, software, images, our logo, service marks, trading names, trademarks, and other content displayed on the App (“Intellectual and Industrial Property Rights“) are either owned by we or licensed to us by our licensors and Your use of the App and Materials is subject to the following restrictions.

You may access, view and print out one copy of this App and all Intellectual and Industrial Property Rights strictly in accordance with the Terms and Conditions. In this regard, You may only view, print out, use, quote from and cite the App and the Intellectual and Industrial Property Rights for Your own personal, non-commercial use and on the condition that You give appropriate acknowledgement where appropriate to us.

The use of the App by You does not imply the assignment of any intellectual and/or industrial property right over the App and/or the Intellectual and Industrial Property Rights. To such effects, under this Terms and Conditions, it is expressly prohibited for the User, except in those events in which this is permitted by law or prior authorization has been granted by We, to:

  • remove any copyright or other proprietary notices contained in the Intellectual and Industrial Property Rights;
  • use any Intellectual and Industrial Property Rights from the App in any manner that may infringe any copyright, intellectual property right or proprietary right of us or any third parties; or

reproduce, modify, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit this App and/or the Intellectual and Industrial Property Rights for any commercial purpose, without our prior written consent.

Privacy, Your Personal Data and Cookies

The privacy of Your personal data is important to us. We can collect information from You through the data collection forms included in the App. Please see our Politica de Privacidad or details of how we will process Your personal data. For details about how we use cookies, please see our Cookies Policy

Our Liability

To the fullest extent permissible by law, we exclude and disclaim all warranties, terms, conditions and representations that might otherwise be implied by law in relation to this App. In particular we do not represent or warrant that the App will be error-free, free of viruses or other harmful components, or that defects will be corrected. You must take Your own precautions in this respect.

We do not accept liability for any failure to maintain the App.

We shall not be liable, under these Terms and Conditions for any indirect, special, incidental or consequential damages or otherwise, even if advised of the possibility of such damages.

The Intellectual and Industrial Property Rights may contain inaccuracies and typographical errors. We do not warrant the accuracy or completeness of the Intellectual and Industrial Property Rights.

We shall not be liable for any loss caused as a result of Your actions or inactions based on the Intellectual and Industrial Property Rights available on this App. However, nothing in these Terms and Conditions shall affect Your statutory rights, and nothing in these Terms and Conditions shall exclude our liability for: (i) death or personal injury arising through our negligence; (ii) fraudulent misrepresentation; and/or (iii) anything else that cannot be excluded or limited by us under applicable law.

Legal Compliance and Applicable Law

The access to and use of the App by You implies also the full acceptance of this section (the “Legal Compliance and Applicable Law”), therefore it should be read carefully each time You access the App.

These Terms and Conditions shall be governed by the laws of Spain and any matter or dispute arising in connection with them shall be subject to the exclusive jurisdiction of the courts of address of You.

You accept, expressly and without qualifications, that You will access and use the App solely and exclusively under Your own responsibility and that You are responsible for compliance with applicable local laws relating to the use of or otherwise connected with the App. In this regard, You undertake not to use the App for fraudulent purposes, not damaging through Your conduct the image, interests or rights of We or third parties. In addition, You undertake not to carry out any act seeking to damage, render useless or overload the App or that may impede, in any manner whatsoever, its normal use and operation. To the extent that the App or any activity contemplated by it would infringe any law of a jurisdiction other than Spanish, then You are prohibited from accessing or using the App or attempting to carry on any such offending activity and this provision shall override all other provisions of these Terms.

In this regard, You are informed that, should You breach the Terms and Conditions or any other particular terms or conditions contained in the App, We retains the right to limit, suspend or terminate his access to the App, adopting any technical measure necessary for such purpose. In addition, we retains the right to put in place such measures should it have any reasonable suspicion that the User is violating any of the terms and conditions of the aforementioned instruments.

Should any of the provisions of the Terms and Conditions be declared null, it shall be removed or replaced. In any case, such declaration of nullity shall not affect the rest of the provisions of the Terms and Conditions.

Contact Us

If You have any concerns or queries about material which appears on our App or if You have questions about Your use of this App or these Terms and Conditions please email us at [].

If You have any suggestions for improvements or additions that You would like to see on the App please email us []. Our postal address for correspondence is [MeeDoc, Oberwallstrasse 10, 10117 Berlin].

Cookies Policy

Our App uses a technology called “cookies” and web server logs to collect information about how our App is used.

This Cookie Policy, and our separate Terms of Use[1], Legal Notice and our Privacy Policy[2], make up our App Terms and Conditions.


A cookie is a very small text document, which often includes an anonymous unique identifier. When You visit a App, that site’s computer asks Your computer for permission to store this file in a part of your hard drive specifically designated for cookies. The domain server that transmits and activates the cookies is [®].

Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent on our App, and the Apps visited just before and just after our App.

For further details on cookies please visit where You can find comprehensive information on cookie restriction and blocking for a wide variety of browsers.

How we use Cookies[3] 


We use the cookies described below. By browsing this website, You indicate Your acceptance of our cookies.

We use both first party and third party cookies. That is, both we and third party companies set cookies through this App.

We use “analytical” cookies which, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting our App and which parts of the App are most popular. This helps us gather feedback so that we can improve our App and better serve our users and clients.

On some of our web pages third parties may also set their own cookies (for example when You click social media sharing buttons or view embedded videos hosted on another website). We cannot access the data stored in any such cookies.

We use ‘session’ cookies which enable You to carry information across pages of the App and avoid having to re-enter information. Session cookies enable us to compile statistics that help us to understand how the App is being used and to improve its structure.

We use ‘persistent’ cookies which are cookies that remain in the cookies file of Your browser for longer and help us to recognise You as a unique visitor to the App, tailoring the content of certain areas of the App to offer You content that match Your preferred interests.

A full list of our cookies can be found below.


Refusing Cookies

In any case, we inform You that since the cookies are unnecessary to use the App, You can block cookies by activating the setting on Your browser which allows You to refuse the setting of all or some cookies (see below for further details). Almost all browsers permit You to be warned of the presence of cookies or to reject them automatically. If You reject them, You may continue to use our App, although You use of some of its services may be limited. However, please note that if You use Your browser settings to block all cookies (including essential cookies) You may not be able to access all or parts of our App.

You may also delete cookies at any time by going to the browsing settings on Your web browser.

For details about how to adjust Your cookie settings in the following browsers, please visit the relevant link:

Internet Explorer:






and for iOS